Within our delivery packages, you can opt for a guarantee. We deliver sold vehicles with the Powertrain delivery package as standard. The Powertrain guarantee is our own KLEYN guarantee on the driveline of your truck, lasting 1 month. The guarantee within the Selection delivery package is Real Garant coverage, which includes standard cover for 3 months or 15,000 km, whichever comes first, from the delivery date and has options to extend. With the Base delivery package, our vehicles are delivered without a warranty. You bear the risk of any faults or defects yourself.

You can read more about the delivery packages here.

The warranty covers the following components in accordance with the manufacturer's scope of supply: engine block, cylinder head, gearbox, valve control, diesel injection system, lubrication system, turbocharger, air compressor, engine brake, cooling system, engine bearings, alternator, starter, servo steering pump, axles, gearbox, front shifter group, reverse shifter group, switching system, side drive, lubrication system, hydraulic retarder, automatic gearbox, switching system including steering, gearbox, shifting, axle housing, planetary shaft, differential, drive shaft, cardan shaft, and retarder brakes. Excluded are all maintenance work including filters and V-belts, and wear parts such as brakes, clutch, exhaust, wheels, and tires.

The guarantee applies within Europe in geographical terms.

The warranty commences on the day following the end of the manufacturer’s warranty on new vehicles. The warranty for new vehicles applies as an exclusion to the warranty normally provided by the manufacturer, as contractually provided for, however limited to the maximum permitted kilometers, or the contractually stated period, depending on the type of vehicle. The warranty cannot be transferred to a new owner.

All vehicles entereing our premises are TÜV Nord certified inspected. This meanss we cheak each vehicle for 20+ key points. Each vehicle is subjected to a test drive, including on the motorway. Anything that does not meet our standards, it is repaired before we offer the vehicle for sale. In addition, a wide selection of our vehicles have a valid MOT. Some of our vehicles come from abroad and therefore do not have a valid (Dutch) MOT. Our workshop is recognised by the RDW as an inspection station. Before you by the truck, it can be fully MOT-tested. This is standard withing the Powertrain and Selection delivery packages.

With over 100 years of experience and a high rate of repeat customers, our professionalism is evident. All vehicles entering our stock undergo inspections according to TÜV Nord standards. You can find the inspection report on the vehicle detail page on our website. This is how we ensure quality and transparency, providing you with clarity about your purchase. In the unlikely event of serious, undisclosed defects, we will reimburse (part of) the repair costs.

Vehicles on consignment undergo independent inspections by Bureau Veritas

Want to benefit from the guarantee of Europe's largest supplier? You can. When your vehicle is delivered, you have the option to upgrade the delivery package to Selection, provided the vehicle is up to 700,000 km or up to 7 years old. This includes 3 months or up to 15,000 km (whichever comes first) of Real Garant coverage. Additionally, you can extend the warranty to either 6 or 12 months within this delivery package.

Breakdowns on the road can occur even with a truck that has been thoroughly inspected and certified by the MOT. Replacement transport solutions are available through the ANWB. If you have chosen a delivery package with a 3-month warranty, or extended this warranty to 6 or 12 months, you can contact Real Garant throughout Europe at [email protected] or +31 (0)800 022 26 82.

Yes, a vehicle can be taken away immediately after purchase, provided the full invoice amount has been paid.

The physical transfer/delivery takes place after consultation with the customer. The reasonable period within which delivery occurs depends on what has been agreed method of delivery. The customer can handle the delivery and pick up the vehicle themselves. Alternatively, we can also arrange delivery on behalf of the customer. In that case, transportation by road or (CIF) transshipment will be arranged (at customer’s expense, unless otherwise agreed).

Please report our reception. Then, we will immediately inform one of our delivery managers. They will accompany you to your van, prepare all the paperwork and discuss the necessary details with you. You can leave almost immediately with your newly purchased van. It couldn't be simpler or faster.

You can turn your vehicle in at our Drop Off Department (entry 06). Our colleagues at this location will process the vehicle and its registration number. If you are trading in your vehicle, please bring to our Delivery department (entry 05). Don't forget to bring the complete vehicle registration documents.

Yes, we can ship the vehicle you have purchased to any destination in the world. Road transport is typically used for European destinations. For more remote locations, we arrange transportation to a Dutch or Belgian seaport. From there, your vehicle is shipped to the destination country. For each vehicle on our website, you can request an estimate of the transport costs to the most common destinations worldwide.

We have a specialised department that arranges all the paperwork for you. Our worldwide presence and extensive experience mean that our staff can provide expert assistance with the import, registration and shipment of vehicles to almost any country in the world.

Do you want to ship as many vans or other light commercial vehicles at the lowest possible cost? If so, ‘stacking’ may be the solution. This involves placing multiple vehicles on another vehicle. Obviously, this must be done safely and places high demands on both personnel and equipment. Our workshop possesses the required expertise and heavy lifting equipment.

If you have chosen Kleyn to handle the transport, you can stay informed through updates from the seller or by creating a My Kleyn account during your first purchase. Your My Kleyn account will display your order history, allowing you to track the shipment of your purchased vehicle(s) via track and trace. During shipping, you can track the current location of the boat carrying your van on a map.